Hospitality Professionals, Event Planners, Meeting Planners, & DMCs

As hospitality professionals, we are keenly aware of how the demographics of North American communities are rapidly changing. These changes are directly impacting our workforce and clients, presenting challenges in hiring qualified staff and generating new business. However, I am here to offer you a solution.

With the knowledge, stories, and ideas that I share, you can move forward towards your goals. By embracing inclusivity, you can unlock numerous benefits for your business. Together, we can create a more inclusive environment that not only addresses the challenges at hand but also opens up new business for you.

Let’s work together to navigate these changes and make your events and services more inclusive, relevant, and impactful. I look forward to collaborating with you to achieve your goals.

Picture jolene jang PCMA Visionary Award, Community Advocate Finalist on black background

Select Current Hospitality, Meeting and Event Presentations

Exploring Diversity in the Events Industry: Are we including Asian Americans?

Despite being the fastest growing demographic with powerful purchasing power in the US, Asian Americans (AANHPIs) are often overlooked. In this session, we’ll delve into Asian American culture, the challenges they face, and your role in creating a more inclusive event industry.

Through a gamified discussion, you’ll learn practical strategies to:

  •   Develop cultural competency and sensitivity in hiring, marketing, and planning events, improving attendee satisfaction.
  •   Address issues of discrimination and proactively enhance safety and security at your events.
  •   Diversify your offerings by incorporating a wider range of cultural experiences and activations, appealing to a broader audience.
  •   Enhance your reputation as an inclusive and culturally-aware event planner, employer, and supplier.

Join us to discover how to incorporate diverse representation and inclusive language to create events that foster a sense of belonging for all attendees.

Intentional Design to Build Welcoming Meetings

Have you as an attendee ever felt not welcome at a meeting? Felt like an outsider because no one talked to you. No one looks like you. No one speaks your language. With ever-increasing global and diverse audiences that bring different backgrounds and perspectives, how does the attendee make the decision to attend?

The success of our events will be influenced by inclusion and engagement. Meeting and event designers, facilities, and ancillary services help participants achieve the desired professional development, business and networking objectives by creating the most welcoming and inclusive meetings and events.

Join us to better understand how to create more inclusive events.

  •   Get to know your intended audience, so you accommodate them
  •   Learn about more considerations that never crossed your mind
  •   Create program elements, select speakers, and create marketing designed to attract, engage, and reflect diverse audiences
  •   Create strategy and focus to ensure people are and feel welcome from the first marketing during pre-event, during event and post event

Speaking & Training

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